a non-profit charitable Company Limited by Guarantee

Thank you and welcome to the Charis counselling page. We find that it is helpful to explain a few things about the counselling we offer, some of which is covered in the first section, ‘Frequently Asked Questions’ (FQAs), and followed by a summary of our professional ethics. If you need more information please feel free to email us via the contact form at the bottom of this page.

our mission statement

The mission of Charis counselling is to provide a safe and confidential space for anyone in need to talk about their issues and concerns within the context of a contracted therapeutic relationship. As a voluntary donation-based professional counselling service our counsellors gift their time and professional expertise to enhance the mental health and well-being of our clients, regardless of ability to pay, with clients contributing what they can afford.


Counselling ethics

Professional recognition – since 2005 Charis has been an organisational member of, and formally recognised by, COSCA, the main body for counselling and psychotherapy in Scotland. This involves regular monitoring and quality assurance procedures and ensures that we adhere to and work within the professional ethical guidelines described in the COSCA Statement of Ethics and Code of Practice.

Qualifications – all Charis counsellors are trained and qualified to a minimum of Diploma level, or are students on placement and in the final stages of a Diploma level qualification. All counsellors work within the agency’s commitment to the COSCA Statement of Ethics and Code of Practice, and if their personal registration is with a different accrediting body they will also work within the requirements of their professional standards e.g., BACP, UKCP, ACC.

Supervision – all Charis counsellors receive ongoing one-to-one external professional supervision at the required ratio of client hours set by their accrediting body. Counsellors also receive monthly group supervision as well as support for further personal and professional development throughout the year.

Placements – we offer placements to students in the final stages of their Diploma training.

If you require further information, please go to www.cosca.org.uk


We endeavour to provide a high quality and professional counselling service to all of our clients. If you are unhappy or have any concerns about any aspect of our service, please let a member of the team know. Your complaint or concern will be investigated and discussed with those involved and you will be informed of the outcome.

Charis counselling Complaints Policy and Procedures document can be found here.

Findings from Research

In my counselling practice over many years, I have experienced the building in which I work to play a tangible role in contributing to the counselling relationship and process. Explicit communication from clients on how they experience the Charis building invites me to consider the question: ‘To what extent does their almost mystical experience of the building actually influence the quality of the therapy offered?’

The following research study features Charis, a purpose-built counselling centre designed to implicitly convey five core values of acceptance, worth, hope, peace and belonging (and an associated encounter with the numinous, something ‘other’).

‘Indwelling’: The role of the built environment in the counselling relationship and process. MSc in Counselling Research Study by Joyce Nicoll.

This research study featured Charis counselling, a purpose built counselling centre designed to implicitly convey core values of acceptance, worth, peace and belonging. Various counselling models, and perhaps supremely person-centred theory, suggest that ‘conditions’ for growth in a relationship is when the client experiences the ‘core conditions’ of congruence, acceptance and empathic understanding.

The Aims of the study were to explore whether, and how, the implicit presence of the core values of the agency can be relationally experienced by the client (and the counsellor) when ‘concretised’ in the built environment. Key findings from the analysis paper entitled ‘Building shapes to stimulate connection, choice and change’ are available on request.

Charis Foundation
232 High Street